In management, scholars have turned to design thinking as a way of refreshing the discipline and as a means of stimulating creativity and abductive strategy building. At the core of our theoretical paper is Simon's (1996: 111) notion that, "Everyone designs who devises courses of action aimed at changing situations into preferred ones." We believe it may be useful to implement first principles in examining how design might help foster more hospitable workplaces. We focus our attention on aesthetic features like emotions, intuition and sensory perception to help us find meaning in workplaces and routines. We are rightfully cautious in providing ready-made prescriptions, but do advocate for organizational cultural rules around aesthetic safety, which must inevitably be championed by senior leaders. By thinking about work places, spaces, flows and interactions in new ways, opportunities for the experience of organizational aesthetics are explored, along with the role of design in making it happen.
|Keywords:||Design, Design Thinking, Emotions, Organizational Aesthetics|
Associate Dean, Sprott School of Business, Ryerson University, Ottawa, ON, Canada
PhD Candidate, Sprott School of Business, Carleton University, Canada